Insurance companies were one of the first sectors to adopt outsourcing, initially as a measure to improve cost and process efficiency. As the market matured and companies faced challenges like shrinking premiums, new regulations and market uncertainty, outsourcing engagements became initiatives to drive innovation and improve customer satisfaction while maximizing resources. Insurance-related outsourcing vendors have risen to the occasion by providing more strategic offerings and focusing on long-term value and continuous improvements.

Insurance Support Solutions

Today, insurance firms are working with service providers to address challenges such as skills shortages. OutTask is an offshore custom staffing solutions provider that offers the services of highly skilled staff based in the Philippines. For many years, OutTask has connected insurance organizations with professionals at all skill levels on a permanent or temporary basis.

At OutTask, it is our people that set us apart from other offshore staffing firms. Our recruitment team ensures that only the best insurance support staff are matched with our clients. We use modern recruitment techniques and take advantage of our deep industry contacts and partnerships. We interview and pre-screen each candidate before presenting them to a client, ensuring that only the top candidates make it to the shortlist. Our insurance support professionals truly care about what they do, and they are committed to your success from day one.

OutTask is committed to providing high-quality but cost-effective insurance support services and staffing solutions. We adhere to the highest ethical standards and conduct our business with integrity and confidentiality, with security being a top priority throughout all of our processes.

Why offshore Insurance Support to OutTask Business Solutions?

Offshoring insurance support to OutTask can help your organization in many ways, whether you run a small business or an established, global corporation. OutTask offers talented staff at a fraction of the cost of local markets. Insurance firms can easily control costs while streamlining operations.

Cost reduction remains the number one reason for outsourcing insurance support. Because of lower labour costs in the Philippines, OutTask can offer the lowest industry prices for insurance support personnel, without sacrificing quality.

However, it’s not all just about reducing cost.  By having a larger support team, there is a direct improvement to customer service, with reduced wait times and more concise, thorough interactions.  Each phase of the insurance life cycle requires interaction between your business and customers.

Features & Benefits

• Talented Staff
• Your Own Highly Motivated Offshore Team
• Control Costs
• Time-Zone Coverage
• Improved Customer Service
• Increased Competitiveness
• Scalable Solutions