Whether your people are in the Brisbane office or out on swing, we keep their laptops, phones, email and security working, so a tech problem never holds up a crew or a contract.
A resources business often runs on a small head office and a lot of people in the field. Your crews are away for weeks at a time, their laptops are hours from the nearest IT help, and the major companies you contract to expect your security to hold up to the same scrutiny as theirs.
OutTask provides IT support for mining companies, mining services contractors and oil and gas businesses across Queensland. We already look after resources clients, including a coal company and an oil company, so we know a supervisor locked out of email on night shift, or a failed supplier security questionnaire, costs you far more than a slow computer.
FIFO and DIDO staff can go weeks without walking past an IT desk. Their devices still need updates, protection and help when something breaks.
Remote sites and camps often run on satellite or mobile data. Email, files and phones need to work within those limits.
Major miners and principal contractors often ask suppliers to prove their cyber security before awarding or renewing work.
Laptops and phones are set up, updated and secured remotely, so a device that has been on site for three weeks is as protected as one in the office. If one goes missing, we can lock it and wipe it.
We help you answer supplier security questionnaires, meet cyber insurance requirements and work towards Essential 8. It starts with an assessment that shows exactly where you stand.
Email, Teams and shared files organised so head office and site crews work from the same information, without spreadsheets flying back and forth.
A reliable network at head office, and a setup that makes the most of whatever connection is available on site, so the important things still get through when the link is slow.
Contractors and labour hire staff come and go. New starters get their accounts and devices ready on day one, and access is removed properly the day someone finishes.
Phone systems that ring a desk phone in Brisbane or an app on a mobile at camp, with one number your clients know.
We look after IT for Queensland resources businesses, so rosters, remote crews and client compliance don't need explaining.
Our security services are built around Essential 8, so when a client asks how you protect their data, you have a proper answer.
Clear advice on what matters and what doesn't, explained in business terms.
On site at your Brisbane and South East Queensland offices when you need us, with remote support for your people wherever they are working, from the Bowen Basin to the Surat Basin.
“Pricing is competitive, support is excellent, and the whole team is helpful and efficient. We would recommend OutTask to any company that wants reliable, professional IT.”
Book a free IT assessment and we'll show you where your business stands, including how you would go on a supplier security questionnaire.