Download the OutTask remote support agent and let our team connect securely to your device — no waiting on hold, no driving required.
Once installed, your OutTask technician can connect directly to your computer to resolve issues quickly and securely — with your permission, every time.
For Windows 10 and Windows 11 computers. Compatible with all modern business PCs and laptops.
Version 22.9 · ~8MB · Free for OutTask clients
For Apple Mac computers running macOS 12 Monterey or later. Works on both Intel and Apple Silicon Macs.
Version 22.9 · ~10MB · Free for OutTask clients
Install the Take Control agent on your computer
Contact the helpdesk on 1300 882 297
You approve the connection — we never connect without your permission
Our technician fixes the issue while you watch, live on screen
Take Control uses end-to-end encrypted connections. Our technicians can only connect when you explicitly approve the session — you stay in complete control at all times. All sessions are logged and auditable. We will never connect to your device without your permission.
No problem — our team can walk you through it over the phone.
Book a free IT assessment and see how OutTask can help your business.
Book Assessment →