From helpdesk support to full cybersecurity management — we handle your technology so you can focus on running your business.
Not a faceless call centre. A local team that knows your business inside out — and accountable for everything we do.
Brisbane-based technicians with real accountability and on-site support available whenever you need it.
We monitor your systems 24/7 and resolve issues before they affect your business.
Clear communication, honest advice, and only what is right for your business and budget.
All-inclusive managed service plans — no surprise bills, ever.
“The team at OutTask are knowledgeable and efficient — they really take the time to understand our business. I can focus on what I do best knowing IT is in safe hands.”

“OutTask has been with us through two office moves and a full cloud migration. Their response time is incredible and they always go above and beyond for our school.”
“Pricing is competitive, support is excellent, and the whole team is helpful and efficient. We would recommend OutTask to any company that wants reliable, professional IT.”
We audit your setup and give an honest picture with no sales pressure.
A plan built around your business size, goals, and budget.
We handle the full transition from your old provider. Zero downtime, guaranteed.
Proactive monitoring, fast helpdesk, and a dedicated account manager.
From law firms to construction companies, we understand the specific needs each industry faces.
Book a free, no-obligation IT assessment with our Brisbane team.
From day-to-day helpdesk to full cybersecurity and cloud management — every service you need, under one roof, with one flat monthly fee.
All services are included in our flat-rate managed IT plans. No hidden costs, no surprise invoices — just reliable IT that works.
Our helpdesk team is available whenever you need us. We proactively monitor your systems 24/7 and resolve issues before they become problems.
Comprehensive, layered security to protect your business from modern threats. From endpoint protection to dark web monitoring, we keep your data safe.
Full Microsoft 365 management including setup, migration, licensing, and ongoing optimisation. Maximum value from every tool.
Design, deploy, and maintain enterprise-grade networks. From structured cabling to UniFi wireless deployments - fast, secure, and reliable.
Modern VoIP and cloud phone systems that keep your team connected wherever they work. Enterprise calling at SMB prices.
Automated daily backups, encrypted off-site storage, and tested disaster recovery plans. Your data is always safe and recoverable.
Transparent per-user pricing with everything your business needs. Click a plan to see full details.
Every industry has unique compliance requirements, software needs, and security challenges. We understand yours — and we build IT solutions around them.
Law firms handle some of the most sensitive data in any industry. From client privilege to court deadlines, your IT needs to be airtight, reliable, and fully compliant with Australian legal standards.
We work with Brisbane law firms of all sizes — from boutique practices to multi-partner firms — providing the secure, reliable IT foundation that legal professionals depend on.
Encrypted file storage, access controls, and audit trails for all case documents and client files.
VPN and zero-trust remote access so your team can work securely from court, home, or client sites.
Advanced email filtering, encryption, and long-term archiving to meet legal compliance requirements.
IT support for LEAP, Actionstep, and other legal practice management platforms.
Tested backup and recovery plans to ensure client data is never lost, no matter what happens.
Real estate is a fast-moving industry where every minute of downtime costs listings and commissions. Your IT needs to be as agile as your agents — reliable, mobile-friendly, and integrated with the platforms you use every day.
Manage and secure all agent devices from a single platform.
Fast, reliable networking across all your branch offices with unified management.
Microsoft 365 with Teams and SharePoint for seamless collaboration between agents and admin staff.
Protecting client financial data in compliance with Australian privacy laws.
Professional phone systems that route calls to agents wherever they are.
Construction businesses operate across multiple sites with demanding connectivity needs and large volumes of design files and project data. Your IT needs to keep up with your project timelines.
4G/5G failover and temporary network infrastructure to keep sites connected throughout the build.
Cloud storage optimised for large CAD and BIM files with version control.
Secure, time-limited access for contractors without compromising your network security.
IT support for Procore, BuildXact, Aconex, and other construction project management platforms.
Healthcare organisations face some of the strictest data privacy and security requirements. Patient data security, clinical system uptime, and compliance are non-negotiable.
End-to-end encryption, access controls, and audit logging to protect patient health information.
Support for Best Practice, Medical Director, and other clinical software platforms.
Secure network segmentation to isolate medical devices while maintaining clinical connectivity.
Healthcare-grade backup with retention policies aligned to Australian health record requirements.
Accountants, consultants, financial advisers, and other professional services firms need IT that's always on, always secure, and always helping — not hindering — client service delivery.
Full Microsoft 365 management including Teams, SharePoint, and OneDrive for seamless client collaboration.
Comprehensive security controls to protect the confidential data your clients trust you with.
IT support for Xero, MYOB, Reckon, HandiSoft, and other accounting platforms.
Fast, standardised device setup so new staff are productive from day one.
Hotels, restaurants, cafes, and venues run on tight margins and can't afford IT downtime during service. Whether it's a POS system going down during a dinner rush or patchy guest Wi-Fi, technology issues directly cost you revenue and reputation.
We support hospitality businesses across South East Queensland with reliable, always-on IT that keeps your front-of-house running smoothly and your guest experience seamless.
Expert support for Square, Lightspeed, Impos, and other hospitality POS platforms — keeping your tills running during every service.
Fast, branded guest Wi-Fi completely isolated from your business network — protecting your data while delighting your guests.
PCI-DSS aligned network configurations to protect customer payment data and reduce your compliance risk.
Unified network management across all your locations — one team, one support number, full visibility.
Modern cloud phone systems for reception, reservations, and back-of-house — reliable and easy to manage.
Schools manage a unique IT environment — hundreds of student and staff devices, strict child safety obligations, and the constant challenge of keeping learning technology running smoothly across classrooms, libraries, and admin offices.
We work with Brisbane schools and education providers to deliver reliable, secure, and well-managed IT that supports teachers, protects students, and keeps administration running without a hitch.
Centralised management and security for student laptops, tablets, and classroom computers — from deployment to retirement.
High-density wireless networks built for packed classrooms, with separate staff and student networks and reliable coverage across the whole campus.
Child-safe internet filtering and monitoring to meet duty-of-care obligations and keep students protected online.
Licensing, setup, and ongoing management of Microsoft 365 Education — including Teams, OneNote, and SharePoint for staff and students.
Automated backups of student and staff data, with fast recovery to minimise any disruption to the school day.
Manufacturing and logistics businesses rely on uptime. When your production line stops or your warehouse management system goes down, every minute costs real money. Your IT needs to be robust, secure, and built for environments that go well beyond a typical office.
We work with manufacturers, warehouses, and logistics operators across South East Queensland — keeping your operational technology running, your data secure, and your supply chain connected.
Reliable, high-performance networking designed for warehouses, factories, and distribution centres — including Wi-Fi coverage across large floor areas.
Network segmentation and security controls to protect operational technology, PLCs, and IoT sensors without disrupting production.
IT support for SAP, MYOB Advanced, Pronto, CartonCloud, and other manufacturing and logistics platforms.
Multi-layered cybersecurity specifically designed to protect against the ransomware attacks increasingly targeting manufacturers.
Secure site-to-site networking connecting your offices, warehouses, and distribution centres under one managed environment.
Not-for-profits do critical work with limited budgets. You need IT that is reliable, secure, and cost-effective — without the overhead of a full internal IT team. Your client and donor data carries real compliance obligations, and downtime directly impacts the communities you serve.
We support NFPs and community organisations across Brisbane and South East Queensland with managed IT services designed to maximise your technology investment while keeping your data safe and your team productive.
Setup, migration, and ongoing management of donated and discounted Microsoft 365 Nonprofit licences — including Teams, SharePoint, and OneDrive.
Security controls and access policies to protect the sensitive client and case management data your organisation handles.
Flat-rate managed IT plans scaled to your size, plus guidance on donated software, hardware grants, and NFP technology programs.
Secure remote access and device management for staff working from community centres, home offices, and in the field.
Automated backups and data retention aligned with ACNC and Australian Privacy Act requirements.
Retail moves fast — and when your POS system goes down, your payment terminals stop working, or your inventory platform loses sync, you lose sales and customer trust in real time. Your IT needs to be always on, easy to manage, and secure enough to handle customer payment data every day.
We support retail businesses across Brisbane and South East Queensland — from single storefronts to multi-location chains — with reliable IT that keeps your tills running and your stock systems accurate.
Expert support for Lightspeed, Vend, Square, Shopify POS, and other retail platforms — fast recovery when things go wrong during trade.
Network configurations and security controls aligned with PCI-DSS to protect customer card data and reduce your compliance risk.
Unified network management across all your locations — consistent security, monitoring, and support from a single provider.
IT support to keep your inventory management, e-commerce platform, and in-store systems synchronised and running smoothly.
Fast, reliable Wi-Fi for staff devices, handheld scanners, and customer-facing services — separate and secure from your business network.
We work with businesses across all sectors. Talk to us and we'll show you how we can help yours specifically.
We started OutTask because Brisbane businesses deserved better than expensive, faceless IT providers. A decade later, we're still here — still local, still accountable.
OutTask was founded with one belief: that small and medium businesses deserve the same quality of IT support as large enterprises — without the enterprise price tag or the impersonal service.
We're a Brisbane team serving Brisbane businesses. When you call us, you speak to someone who knows your setup, knows your team, and genuinely cares about your outcome.
Our 98% client retention rate isn't because we lock anyone in — it's because we deliver results that keep clients choosing to stay.
Get in Touch →Technology exists to serve people — not the other way around. We always put your team and your clients at the centre of every decision.
If something goes wrong, we own it. No finger-pointing, no excuses. We fix it and tell you exactly what happened and how we're preventing it again.
We tell you what you need, not what we want to sell you. Our recommendations are always in your best interest.
Technology never stands still and neither do we. We constantly upskill and invest in new tools to stay ahead for our clients.
We don't want one-off jobs. We want to understand your business deeply and grow alongside you as a trusted technology partner.
Brisbane is our home. We invest in our local community and believe in supporting the businesses that make South East Queensland thrive.
Real technicians. Real experience. Real accountability.
The driving force behind OutTask, with a passion for delivering enterprise-quality IT to Brisbane businesses of all sizes.
Leads the OutTask team with a focus on business growth, client relationships, and delivering consistent service excellence.
Leads our technical team on the ground, ensuring every client gets fast, reliable, and knowledgeable support.
Keeps the day-to-day running smoothly — from client onboarding to service delivery and everything in between.
Built on a simple belief: Brisbane businesses deserve responsive, accountable IT support from a local team that actually picks up the phone.
Moved into our first commercial space in Brisbane City, giving us a permanent home base to serve clients across South East Queensland.
Grew our service offering beyond break-fix support into fully managed IT, adding proactive monitoring, cybersecurity, and cloud services for Brisbane businesses.
Helped dozens of clients transition to fully remote operations quickly and securely, with no major disruptions to their business continuity.
Responded to a growing threat landscape by building out a dedicated cybersecurity offering for SMBs across Queensland.
Broadened our managed services portfolio to cover more of what Brisbane businesses need — from VoIP and backup to compliance-aligned security.
Continued growing our client base and team across the Brisbane, Sunshine Coast, and Gold Coast corridors.
Continuing to expand our team and services to support more Queensland businesses with reliable, local IT.
Expert guides, industry news, and actionable tips from the OutTask team — helping you get more from your technology investment.
We're putting together a library of practical IT guides, security tips, and technology advice tailored for Brisbane businesses. Check back soon — there's a lot in the pipeline.
Get in Touch in the Meantime →No pushy sales calls. Just an honest conversation about your technology and how we can help.
Fill in your details and one of our team will be in touch within 2 business hours.
Speak directly to a technician with fast response times, no matter where you are.
1300 882 297
Send us an email and we'll respond within 2 business hours.
[email protected]
Helpdesk queries: under 1 hour average. Emergency issues: immediate response. After-hours support available on Professional & Premium plans.
Download the OutTask remote support agent and let our team connect securely to your device — no waiting on hold, no driving required.
Once installed, your OutTask technician can connect directly to your computer to resolve issues quickly and securely — with your permission, every time.
For Windows 10 and Windows 11 computers. Compatible with all modern business PCs and laptops.
Version 22.9 · ~8MB · Free for OutTask clients
For Apple Mac computers running macOS 12 Monterey or later. Works on both Intel and Apple Silicon Macs.
Version 22.9 · ~10MB · Free for OutTask clients
Install the Take Control agent on your computer
Contact the helpdesk on 1300 882 297
You approve the connection — we never connect without your permission
Our technician fixes the issue while you watch, live on screen
Take Control uses end-to-end encrypted connections. Our technicians can only connect when you explicitly approve the session — you stay in complete control at all times. All sessions are logged and auditable. We will never connect to your device without your permission.
No problem — our team can walk you through it over the phone.
Book a free IT assessment and see how OutTask can help your business.
Book Assessment →